Parent portal
IEPs are written at graduate reading level. Translations wait months. Parents have no visibility into whether services are actually being delivered. Accord changes that — plain language, real-time translation, and timestamped proof that sessions happened.
Nearly 50% of multilingual families cite language as their biggest barrier to quality services. Most parents report IEP meetings as confusing. And the question that keeps every parent up at night — is my child actually getting what was promised? — has no answer in most systems.
When parents can't see what's happening, they file records requests. They submit complaints. They retain attorneys. A single due process hearing costs a district $30,000–$100,000+. And the root cause is almost always the same: lack of visibility.
The parent who can see their child's services are happening is the parent who doesn't call a lawyer.
The IEP is rewritten at a 5th–6th grade reading level. Strengths first. Goals explained in terms parents understand. Services listed with who, when, where, and how often.
"Maya receives reading intervention 4 times a week, 30 minutes each session, in the resource room with the reading specialist. She also gets extra time on tests (25% more time) and a text-to-speech reader."
Texas serves students in 120+ language communities. Eight-month translation waits are unacceptable. Accord translates IEP summaries, goals, service explanations, progress reports, and the portal interface itself — instantly, with dialect sensitivity.
Not batch-processed. Not outsourced to a queue. The parent selects their language and reads.
Parents see which services are scheduled, which were delivered, and which were missed. Each session carries a creation timestamp — when the provider actually logged it, not just what date the service was scheduled.
"Planned 4x/week. Delivered 4x/week this month." That's trust you can see.
For each IEP goal, parents see baseline, current performance, target, and a trend line over time. Color-coded: green (on track), yellow (slower than expected), red (needs attention). Updated automatically as teachers log progress.
Not quarterly paper reports. Not parent-teacher conference surprises. Real data, updated in real time.
Fewer due process filings.
When parents can see that services are being delivered — with timestamped proof — the question "is my child getting what was promised?" has a visible, verifiable answer. That's the question that drives most complaints.
Better compliance documentation.
All parent communication is preserved in the student record. Pre-meeting document access, parent comments, team responses — documented and auditable. Notice and participation requirements are clearly met.
More productive meetings.
Parents who review documents before the meeting arrive prepared. They ask better questions. Less time explaining, more time problem-solving. Meetings get shorter and more useful.
Equity visibility.
Dashboard shows whether certain parent groups are engaging less. If Spanish-speaking parents aren't accessing the portal, that's visible — and you can address the barrier instead of guessing.
TEFA families are getting IEPs specifically to qualify for $30K in ESA funding. They're not participating in the traditional system of record — they're making provider decisions. They need to understand what services their child qualifies for, in plain language, so they can choose private providers.
The parent portal serves this workflow from day one: plain-language summaries of services and accommodations, in the family's home language, with the information private providers need to build a service plan.
No incumbent IEP platform has shipped a parent portal built for ESA decision-making. This is a complete market gap.
Parents see only their own child.
All data encrypted in transit and at rest. Session timeouts on shared devices. FERPA-compliant throughout.
WCAG 2.1 AA accessible.
Screen reader compatible, keyboard navigation, high-contrast mode, plain language throughout. Mobile-first.
Mobile-first design.
Not everyone has a computer. The portal works fully on phones — notifications, progress dashboards, service calendars, all of it.
Audio playback available.
For parents who prefer listening over reading, summaries and progress updates are available as audio in their language.
When parents can see that services are happening — with timestamped proof, in their language — the relationship with your district changes. We'd like to show you what that looks like.